FAQs
Perry Window Cleaning
Have an window cleaning-related question? We have the answer. Check out these FAQs and give us a call today for more information!
How much do you charge?
Perry Window Cleaning's prices are very affordable and are the same or perhaps a little higher than the few companies here in Springfield, OH. Operating a real business that pays employees fairly, taxes, and insurance results in many costs not evident to the customer at first glance. If you own a business, this is no surprise to you, as you know every week you are already working the first part of the week to pay these expenses. As an employee, if you get, say, $10.00 per hour, your employer is actually paying $14.00 to pay you legally, and even more if there are any benefits provided. Bottom line is, if you find a company whose price is substantially lower, this should give you a RED FLAG ALERT. Price is not everything—trust and quality service have great value. We're also reputable gutter cleaners in Springfield, OH. Our estimates are free, and there is no pressure ever!Do you offer discounts of any kind?
Yes, after your initial cleaning, if you opt for more frequent service, the pricing can get lower accordingly. Our pricing is based on time, and we clean a window faster with only three months of dirt accumulation versus 12 months of dirt. We're also gutter cleaners in Springfield, OH. If you're considering both window and gutter cleaning services, let us know.How often should I have my windows cleaned?
Residential: How often is ultimately up to you. We provide year-round services, although we will not climb on a frost- or snow-covered roof to clean a skylight. Most people, at a minimum, to prevent window glass deterioration, get annual and semi-annual cleanings. Some get service 3–4 times per year to enjoy clear viewing and keep their home with that sharp, well-kept look. Businesses: Most commercial customers keep their businesses looking presentable by getting monthly cleaning at least. Many opt for bi-weekly, and those with high-traffic flow stay on top of their first impression by getting weekly window maintenance. We also have some very large window count companies that have such a volume of glass to clean, they will choose quarterly, semi-annual, or annual service to keep within a tight janitorial budget. Many opt for 3 cleans per year instead of quarterly to avoid deep winter months like March, July, and November (becoming very popular on larger jobs). We're also gutter cleaners in Springfield, OH. If you're considering both window and gutter cleaning services, let us know.Do I have to be home to receive a quote?
You don't need to be home to receive a quote. We can usually walk around and calculate your quote, then we'll email it in detail to any email you designate. However, in some cases, we may not be able to see windows or skylights that are hidden by roof lines or landscaping. Plus, we have no way of knowing about interior glass, French doors, mirrors, or other interior glass that you may want included in the job. We're also gutter cleaners in Springfield, OH. If you're considering both services, give us a call.What if it is raining on my cleaning day?
You'll get a call from us on the morning of your cleaning day, even if it's raining already, and it will be up to you if we still come to clean. However, in most cases, we come out anyway, as most homes have eaves that keep windows sheltered from a gentle rain. Rain does not speckle clean glass, but if it is dirty, it will disturb the dirt pattern—that's why you hear that old quote, "You can't clean windows in the rain." The truth is, you can, but homeowners make that quote because they don't want to get wet while they do it. We don't blame them. If the rain is too heavy or blowing sideways, we can usually clean the interior first and then return when the rain stops for the outside, maybe even a different day if it's an all-day rain event. Eight months per year, our schedule runs pretty tight, so it's much easier to reschedule an outside-only job as opposed to a full in-and-out. As stated above, though, you're the boss. We'll do as you desire. We just ask for your patience, as we may have to push your reschedule out a few weeks in some cases. We're also gutter cleaners in Springfield, OH, so if you've been looking into both services, let us know so we can coordinate.How high do you go when cleaning windows?
We go up to three stories high. Most houses are only two stories high in our area. However, the design of the house, and sometimes the landscape, will cause the second story in effect to become three stories high. We have 100% pure water cleaning for exterior glass and can safely and effectively clean up to 40 feet from the ground with this setup. In 2010, we invested in a pure water-fed pole system, which allows us to reach very high and hard-to-reach glass from the ground, such as solariums, atriums, and skylights. A green way of cleaning is by utilizing 100% pure water. It leaves no soap or chemical residue; therefore, the glass stays clean longer. A win-win for everyone! We're also gutter cleaners in Springfield, OH. If you require window and gutter cleaning services, let us know so we can coordinate.Should I have my windows cleaned before selling my house?
Absolutely. According to the National Association of Realtors, 88% of sellers’ agents recommended cleaning the entire home before listing. Obviously, windows are a massive part of your curb appeal, so ignoring them is a disservice. We're also gutter cleaners in Springfield, OH, so if you've been looking into both services, let us know so we can coordinate.
What forms of payment do you accept?
We currently accept cash, checks, and all major credit cards for our services. For payment by credit card, we can email your invoice, and you may pay through a secure link in front of your computer. Our crew can also accept payments, including credit cards, at the time of service! So, if you hire us as gutter cleaners in Springfield, OH, but decide you also want windows cleaned, there's no problem.Can I just have the outside of my windows cleaned?
You can have just the outsides done, but we highly recommend cleaning both sides of the windows, since it is tough to tell which side of the glass has the dirt or smudges on it, both for us as we clean them and for you as you evaluate the work. Cleaning both sides is the only way to ensure that you are getting the highest quality cleaning. Streaks or dirt on the other side of the glass can be very deceiving. People are often amazed at how clean windows are when they are done professionally, as opposed to Windex and a paper towel, or even by a maid service. One exception would be recurring customers who have their windows cleaned several times a year; then, cleaning the outside of the windows is done more often than the inside. Click here to request a window cleaning estimate! We're also gutter cleaners in Springfield, OH, so if you've been looking into both services, let us know so we can coordinate.Is there anything I need to do prior to your arrival on my cleaning date?
There is nothing you have to do to have a successful window cleaning, as we will move items, window coverings, and furniture as needed to reach your windows. At Perry Window Cleaning, we also offer gutter cleaners in Springfield, OH. However, there are some optional things you can do to have the timeliest and highest-quality service possible. You may like to move items off windows and sills to another location (especially collectibles or anything fragile that you would prefer to handle yourself). You also may have any plants or trees appropriately trimmed away from your windows and walls, both exterior and interior, as well, for easier cleaning access and to prevent damage to the glass as the wind blows the branches. Once again, these things are optional on your part, but please do not try hosing down the windows at any time, even though you feel like you're helping us by spraying off major dirt, cobwebs, and other debris off the glass. Tap water, even if you have softened or city water, will leave behind minerals when it dries. Minerals that are left over time will bond to the glass and can be difficult or impossible to remove! We're also gutter cleaners in Springfield, OH. If you require window and gutter cleaning services, let us know so we can coordinate.


